Seven intentional touchpoints that guide your entire bereavement care process—from initial notification through long-term support. No more guesswork or inconsistent care.

Ready-to-implement strategies, conversation guides, and coordinated care plans that equip your entire ministry team to show up with confidence and compassion.

Grounded in biblical principles, this resource helps you offer spiritual comfort alongside practical support, creating meaningful ministry that honors both grief and faith.

Why This Resource Matters for Your Ministry

Grief doesn't follow a timeline, and families facing loss need more than good intentions—they need coordinated, compassionate care. Too many churches struggle with consistency: some members reach out once, others disappear, and families are left wondering if their church truly cares. The Seven Touchpoints of Bereavement Care changes that. This practical guide walks your pastors, ministry leaders, and care teams through seven critical moments where intentional presence makes all the difference. You'll learn exactly when to reach out, what to say, how to coordinate your efforts, and how to sustain support over time. Whether you're a seasoned pastor or a new care team member, this resource gives you the confidence to show up for your community during their most vulnerable moments. Inside, you'll discover conversation starters, care coordination strategies, and faith-centered approaches that honor the grieving process while pointing people toward hope and healing.

About This Resource

Developed by Rev. Dr. Carolyn Treadwell-Butler, founder of Haven of Hope Soul Care, this resource reflects her commitment to helping churches become communities of compassionate care. Through her work in pastoral counseling, congregational care, and spiritual formation, Dr. Butler recognizes that grief does not end with the funeral, nor should the church's presence and care. The Seven Touchpoints of Bereavement Care provides a practical, faith-rooted framework to help churches move beyond responding to a death toward cultivating a ministry of continuing compassionate presence. Rooted in the love of Christ, this resource equips ministry leaders and care teams to respond intentionally, remain connected, and walk alongside individuals and families throughout their journey of grief. Our hope is simple: to help churches cultivate communities where compassion is not merely expressed in moments of loss but becomes part of the ongoing life and care of the congregation.

Ready to Transform Your Bereavement Care?

Download The Seven Touchpoints of Bereavement Care today and equip your team with the practical, faith-rooted framework you need to offer compassionate, coordinated support. Your grieving families deserve more than good intentions—they deserve a church that shows up, stays present, and walks alongside them through loss.

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